Global Healthcare Leader Yan Chow, MBA, and Tyler Stowell, Senior Director of Healthcare Revenue Cycle Management, both of Automation Anywhere, discuss the formidable challenges and potential automation solutions to comply with the No Surprises Act.

With the initiation of the No Surprises Act, the burden shifts to the payer and providers to negotiate payments before the patient is sent a bill. With staffing shortages, this can be a huge challenge for back offices. Dr. Chow and Tyler illustrate how leading health systems are using RPA and intelligent automation to address these new regulatory challenges and realize dramatic benefits, including administrative efficiencies, greater workload capacity, error reduction, and significant cost savings.

Burnout among clinicians is skyrocketing, driven by increasing documentation and technology inefficiencies. Sandra Powell-Elliot of Hackensack-Meridian Health notes it is not only a matter of quality of life but impacts the way human resources are pulled from patient care. So what challenges prevent innovation at the hospital level? Vishnu Saxena, Digital General Manager Healthcare Northern America of Dedalus, joins the conversation to discuss the way AI can help optimize time, improve patient care, and prevent burnout.